The most empathetic outcome-oriented Gen AI assistants and customer service agents.
Build powerful, goal oriented, private domain - specific Enterprise LLMs pre-trained on process specific multimodal unstructured Knowledge base data
Design, Develop and Deploy highly Humanised, Empathetic and Goal Oriented virtual agents for Banking, Fintech, SaaS and Consumer internet across touch points available 24/7 to answer any questions asked.
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Retrain our models with multimodal Enterprise data and go Live in minutes.
Create interactive GPT-4 like experiences leveraging a combination of skilful LLMs and business logic. Available as an API and can be easily deployed in any chat interface.
Resolve Queries 10x faster than a simple rule based chatbot.
Chat window (Unified Answer and Assist AI) for initiating timely human handoff, tacking complex strategic L3, L4 conversations.
5x more interactive than foundational models like GPT-4, Gemini, Claude 2.0, Llama, etc.
Improvise and enrich dialogue flow with Buyer Intelligence.
Understand and respond back with multimodal data. Read through pdf, tables, images, code, etc. for identifying patterns and decisioning.
Assist AI - Speech/NLP driven keywords, highlights, dispositions, intent, lead score and LLM powered recommendations, text and audio summaries, grammar correction, transcript, SOP adherence and script compliance check, lead behaviour, indicates upsell/cross-sell signals and sentiment graphs to empower agents real time with omnichannel Knowledge, Intelligence, personalised responses and pitches. Unlock valuable insights from every customer interaction, feedback, NPS and surveys. Arrest churn and drive profitability by aligning product goals with consumer preferences and what's trending.
Up to 10x faster query resolutions
Up to 400% increase in first call resolutions (FCRs)
Drive down tele calling Operational expenses by 50%
Alleviate agent burnout and augment agent productively by upto 50%
40% Improvement in CSAT/NPS
Answer AI - to supercharge self-service journeys with human like expression and intelligence. Highly configurable workflows and step by step digital journeys Predictive + Generative Al - Generate and recalibrate winning pitches leveraging insights, real time sentiments and Enterprise knowledge content to impact faster conversions, higher user engagement and lower CACs. Inbuilt with prompt/instruction led dialogue flows. Integrate with your favourite downstream applications - CRMs (logos), reporting software, visualization tools and dashboards.
10x faster query resolutions
Up to 600% increase in conversational Al resolutions (without human intervention)
Deflect mundane voice conversations on chat and drive down tele calling Opex by 90%
40% improvement in CSAT/NPS
Voice/Omnichannel Gen Al agent with highly improved human like NLP/speech quality for personalised outbound and inbound customer engagement leveraging intent based/generative flows.
Pre-trained ready deploy Gen Al agents across acquisition, retention and service channels.
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CommunicationGPT is up to 80% more affordable and 10x more human sounding as compared to a regular intent based voice bot in the market today.
CommunicationGPT is 5X faster, more efficient, contextual and outcome oriented than foundational LLMs.
CommunicationGPT is aimed at adding generative and human like intelligent features enriched with extra layers of expressions and empathy in voice Al conversations.
CommunicationGPT leverages latest developments and state of art speech/NLP models fine-tuned and specialised for highly contextual domain understanding and awareness along with in house developed private Enterprise LLMs.